Nantwich Tel: 01270 627000     Tarporley Tel: 01829 733661

Brands

  • Eye Care Cosmetics
  • Acuvue
  • Alcon
  • Bausch and Lomb
  • Ciba Vision
  • Cooper Vision
  • Sauflon

FAQ's

How do I get a copy of my contact lens details?

Your contact lenses can only be obtained from a qualified contact lens practitioner. Your practitioner (optician) will issue you with a contact lens specification once your contact lens fitting is completed. This fitting process will often take a number of appointments, when your contact lens practitioner is happy with the contact lens fitting, then the details of your lenses can be specified. It is important to note that this is not the same as your spectacle prescription. We require prescription less than 1 year old to supply your contact lenses. The General Optical Council recommend that we should either have the original specification before supplying lenses or verify the specification with the practitioner who fitted your lenses.

What should my contact lens prescription include?

The prescription should have all the information you need to buy contact lenses. It must include the lens brand, measurements (base curve), power, and the expiry date. It should also give the date you are due for your next contact lens check-up. It also should include your name and the full details of the prescribing practitioner and practice address.

I just want contact lenses to change my eye colour. Do I need a contact lenses prescription?

If you do not need contact lenses to correct your eyesight, but would like a contact lens to change the colour of your eyes we would recommend that that you have a contact lens fitting by a registered contact lens optician. It is important that you are instructed correctly about how to care, clean and safely insert and remove your contact lenses. It is important to remember that the risks involved in wearing non-prescription contact lenses are equal to that of other contact lenses.

Where can I buy contact lenses if I am under 16?

For young people under 16, contact lenses can only be bought under the direct supervision of a registered optometrist, dispensing optician or medical practitioner. Similar restrictions apply to anyone who is registered as blind or partially sighted. For this reason unfortunately we cannot supply you with contact lenses. However, if you are able to come into either of our practices we would be delighted to supply you with contact lenses.

How long does my contact lens specification remain valid?

Your contact lens optician will advise you how long your contact lens prescription is valid for. This will be individual to you depending on contact lens type, wearing schedule and how often you replace them. We would recommend that you only buy the number of lenses you are likely to need before the expiry date of your contact lens prescription.

Why do you need my last contact lens test date and my opticians details?

As an online contact lenses supplier we must comply with the regulations to protect you from eye health problems. This means that professionals must be involved in the fitting and selling of lenses, and lenses are supplied to an in-date specification. It is important for you to have proper advice and correct fitting from an eye care practitioner, and because your eye health is important to us we need to check that your contact lens specifications are correct.

I can't find my current lenses...

If you are unable to find the contact lenses you are currently wearing, please contact us and we will do our best to source your contacts lenses for you.